Training & Workshops: Cause Analysis & Corrective Action

Basic Problem Solving With a graded approach to problem solving, the workers and supervisors work together as a team to resolve the majority of the issues that arise each and every day.  This course provides real techniques that can be used and observed to allow every member of a company to use the same process to analyze problems and come to reasonable, fact-based conclusions for improvement. Advanced Causal Analyses This course defines the processes used to analyze for failures in organizations, programs, and processes.  The class contains numerous experiential learning opportunities that qualify successful attendees to lead teams in the investigation of complex or critical issues.

Basic Root Cause This course provides the fundamental root cause analysis skills needed to effectively resolve more significant company issues. We recommend that all supervisors, managers and investigators attend this class. Topics covered in the class include: •The Root Cause Analysis Process •Barrier Analysis, Change Analysis and Task Analysis •Event and Causal Factor Charting •Failure Mode Charts •Interviewing •Proven Corrective Actions •Common Pitfalls of Investigations •Model Root Cause Analysis Report

Corrective Program Management This course improves the senior managers’ capability to understand the : •Background and bases of a Corrective Action Program •Regulatory requirements of a Corrective Action Program •Key elements of an effective Corrective Action Program •Resource and performance needs for Root Cause Analyses •Measures needed to ensure optimum Corrective Action Program performance •Corrective Action Review Board Charter, Roles and Responsibilities •Necessary elements for Root Cause Analysis Quality •Elements of Effective Corrective Actions