Training & Workshops: Personel Development

Performance Improvement for Managers:   Managers are trained on the elements of improvement for supervisors and line  personnel. In addition they are educated in both the art and science of the “3 Es”… Expectations Clear & Concise Vision & Mission Goals Education Training and Development Effective Written Guidance Evaluation Self Assessment Monitoring & Trending Managing Change

Performance Improvement for ALL Employees:   All personnel are trained in improving performance by focusing on techniques such as •Procedure use & adherence •Self-checking •Peer checking •Independent verification •Questioning Attitude •Communication •Problem solving

Performance Improvement for Supervisors:   Supervisors are trained on the elements of improvement for line workers and in utilizing a supervisory “cycle” that includes…   PLANNING & SCHEDULING POST-JOB BRIEFING PRE-JOB BRIEFING FIELD OBSERVATIONS